What if your we could warn you of problems with your machine and initiate solutions without visiting the jobsite and charging you for a technician’s travel time? Thanks to your Brooks Tractor Alert Management Team, we can remotely read and clear diagnostic codes, as well as remotely record machine performance data and update software.
For example, if your machine malfunctions at 1,000 rpm, we here at Brooks Tractor can use remote diagnostics to record particular machine parameters at that rpm. The technician doesn’t need to be onsite. As well, readings can be taken at full machine functionality, eliminating downtime. If parts are needed to fix the problem assessed via remote diagnostics, the technician arrives onsite with the right parts without an initial trip to the field.
When a machine experiences an issue, it can mean time and money lost waiting for a technician to arrive on a jobsite. Often, Brooks Tractor’s Alert Management Team can reduce downtime and save you a technician visit with remote diagnostics and programming. This exclusive capability enables the Brooks team to diagnose machine issues without sending a technician to the jobsite, keeping costs and downtime to a minimum. Brooks can even update software on your machine right from the dealership
With Remote Diagnostics, your fleet management and maintenance team will gain strength through the expert recommendations and insights from the Brooks team. With JDLink your machines are connected with remote diagnostics and programming capabilities that are unmatched in the industry. The advantages to owning John Deere just got a lot more compelling.